Shipping Policy

Last updated: August 2026

Thank you for shopping at PrimeX Gadgets. Below is our shipping policy to help you understand how and when your orders will be delivered.

1. Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

Standard Shipping: 7-15 business days
Express Shipping: 3-7 business days
Free Shipping: Available on orders over $50 (Standard delivery)

3. Shipping Rates

Standard Shipping: $4.99
Express Shipping: $12.99
Free Shipping: Orders over $50

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

5. International Shipping

We currently ship to most countries worldwide. International shipping times may vary depending on the destination country and customs processing.

6. Customs & Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@primexgadgets.shop.

8. Contact Us

📧 Email: support@primexgadgets.shop
📞 Phone: 01965795669
📍 Address: 123 Tech Avenue, Manhattan, New York, NY 10001, USA